Job Description

Sales Engineer | Sales | Hybrid 

RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care. Through our innovative Healthcare Operations Platform, we're connecting data to unlock trusted insights that enable improved decision-making and help deliver safer healthcare for all. 

At RLDatix we’re making healthcare safer, together. Our shared passion for meaningful work drives us, while a supportive, respectful culture makes it all possible. As a team, we collaborate globally to reach our ultimate goal—helping people.

We’re searching for a Sales Engineer who is local to one of our offices (Chicago, IL; Carmel, IN; Charleston, SC; Toronto, ON) to join our Sales team, so that we can help support the sales of our broad suite of products and solutions. The Sales Engineer will provide deep technical expertise and product knowledge in collaboration with our sales leaders to support the successful sale of our products.

How You’ll Spend Your Time 

• Provide technical expertise and deep product knowledge to support pre-sales activities, including addressing technical questions, concerns, and objections raised by potential customers during the sales process

• Maintain and update the sales demo environment(s) and ensure demo stories are updated to highlight new features/functions and address industry challenges and trends. 

• Create custom configurations in the software to align with demo scripts provided by prospects as part of the bidding process. 

• Utilize strong presentation skills to speak with clients about our solutions while working collaboratively with our sales leaders to showcase solution value 

• Assist in the development of technical proposals, technical questionnaires, and RFP response 

• Participate in cross-functional collaboration through knowledge shares, including communicating with the product management team about enhancements to better meet customer needs 

What Kind of Things We’re Most Interested in You Having 

• Experience working with related RLDatix products, and familiarity with the application of risk and safety solutions within a healthcare setting is ideal 

• Previous experience working as a Sales Engineer with a healthcare technology company

• Proven success working with and navigating back-end databases (SQL) 

• In-depth knowledge on how to speak with customer technical teams about authentication, security, and system architecture 

• Ability to commute to a local office Chicago, IL; Carmel, IN; Charleston, SC; Toronto, ON) approximately 50% of the month 

• A knack for working cross-functionally within fast-paced environment 

By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best. Our benefits package includes health, dental, vision, life, disability insurance, 401K, paid time off, and paid holidays. 

RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by Federal and/or State laws. 

As part of RLDatix’s commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don’t hesitate to send a note to accessibility@rldatix.com .

Salary offers are based on a wide range of factors including location, relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also taken into consideration.

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