Patient Services Representative Job at CornerStone Staffing, Fort Worth, TX

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  • CornerStone Staffing
  • Fort Worth, TX

Job Description

Do you have experience in front desk operations and a passion for patient care?

We're looking for a highly organized and customer-oriented professional to assist with intake and registration at a fast-paced medical facility. If you have a background in healthcare administration and excel in communication, we’d love to connect with you!

 

 

Job Title: Patient Services Representative

 

Location:

On-site in Fort Worth, TX

(Parking garage provided)

 

Pay:

$19–$21/hr

 

Schedule:

Monday – Friday, 8:00 AM – 5:00 PM

(Temp role with possible permanent placement after 120 days)

 

Job Description:

The Patient Services Representative plays a key role in supporting the front desk and registration process. This position involves direct patient interaction, insurance verification, appointment scheduling, and various administrative tasks to ensure smooth clinic operations and a positive patient experience.

 

Key Duties Include:

  • Interviewing patients to collect demographic and insurance information
  • Verifying insurance eligibility and obtaining necessary authorizations
  • Registering patients in the system and confirming data accuracy
  • Handling co-pays, deposits, and financial discussions with patients
  • Scheduling follow-up appointments and coordinating diagnostic orders
  • Answering calls and directing patients to appropriate locations
  • Maintaining patient records and assisting with chart documentation
  • Supporting new staff during onboarding and training initiatives
  • Participating in process improvement projects

 

Requirements:

  • 1+ year of customer service experience (healthcare preferred)
  • Front desk or patient registration experience highly preferred
  • Bilingual in Spanish strongly preferred
  • Experience using Epic or other healthcare software is a plus
  • Strong attention to detail and interpersonal communication skills
  • Ability to work efficiently in a fast-paced, team-oriented environment

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Job Tags

Permanent employment, Full time, Temporary work, Monday to Friday,

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