Job Description

Are you looking for a high energy, strategic, and fast-paced position as a Enterprise Sales Engineer?  Join Relias, the company changing lives throughout the world by helping healthcare organizations improve their clinical and financial outcomes!

For 11,000+ health care and human service organizations, Relias helps clients deliver better clinical and financial outcomes by elevating the performance of teams. We help organizations across the continuum of care get better at maintaining compliance, developing staff and promoting consistent, high-quality care. Our platform employs assessments to reveal specific gaps in skills and addresses them with personalized and engaging learning, choosing from 7,000+ online courses that meet accrediting board, state and federal requirements.  We are passionate about our products and our clients; what we deliver and the impact we have on the world is truly something you can be proud to represent.  Join us and make a difference.

WHAT CAN RELIAS OFFER YOU?

• Fantastic health and wellness benefits package, including an outstanding 401k match, a flexible PTO program, and a generous and inclusive parental leave policy. Additionally, Relias pays for the employee portion of the monthly healthcare premium!
• Flexible work environment with onsite and work from home options – you choose when you want to come into the office!
• Active Employee Resource Groups open to all employees!
• Comprehensive onboarding program – a great introduction to our company, customers and culture!
• Growth and career advancement opportunities!
  • 20%+ annual employee promotion and transfer rate
  • Multiple development program options – leadership development, professional development curriculums, and Nanodegree options in both technology and data science
  • Professional development gained from conference attendance and participation in organizations like NC Tech

The Enterprise Sales Engineer role is responsible for providing guidance and support to sales teams across all verticals with sales solutioning for new business. This role has extensive knowledge of Relias services, content and product functionality/capabilities, along with an understanding of the healthcare space.

What You'll Be Doing:

• Gather client requirements and gain a deep understanding of client business objectives. 
• Plan and deliver product demonstrations.
• Work closely with sales team to identify opportunities and provide them with technical support and advice. 
• Serve as the subject matter expert to prospects regarding system integration and implementation capability and best practices. 
• Collaborate with cross-functional teams (i.e., Product, Professional Services, Sales, etc.) teams to stay up to date with product technologies and new features as well as competing technology that might affect customers. 
• Other duties as assigned.

COMPETENCIES

• Client Discovery – ability to understand a client's needs and challenges, assessing the fit for the solution(s), and building a foundation for successful engagements and a long-term relationship
• Consultative Selling – ability to engage prospects and clients in a relationship-driven sales approach by acting as a trusted advisor who seeks to understand the client's needs and challenges in order to provide tailored solutions
• Sales Tool Management – utilization of sales enablement tools to support the sales process and improve overall client experience
• Solution Design - analyze customer requirements and design tailored solutions that meet the client's needs
• Adaptability - ability to adjust, change, or modify their approach, mindset, or behavior in response to new circumstances, challenges, or changing environments
• Communication - skills and abilities necessary to effectively convey and exchange information, ideas, and feelings between individuals or groups using various verbal and non-verbal methods to deliver messages clearly, accurately, and appropriately, while also actively listening and understanding the messages received

Experience Required: 

• 4+ years of SaaS product knowledge, system integration and/or implementation experience in a healthcare industry setting
• 1+ years of project management or project coordination

Education Required (Minimum required)

• Bachelor’s Degree

IN OFFICE REQUIREMENT:

Relias values collaboration and wants to ensure that our team members have opportunities to work with their teams regularly for professional development opportunities.  Our flexible hybrid work environment requires that you live in the state of North Carolina, within a commutable distance to our office (~1-hour commute).  You would be expected to work in our Morrisville, NC Headquarters approximately 30days/quarter. 

Relias is an Equal Opportunity Employer and a Drug-Free workplace

Company: Relias LLC

Country: United States of America 

State/Region: North Carolina 

City: Morrisville 

Postal Code: 27560 

Job ID: 278939

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