Job Description
Responsible for the quality assurance, audience segmentation, scheduling, implementation, and troubleshooting of Digital Communications (email, SMS, mobile push) deployments. Manage the data structure, automations and queries that support the deployment of customer facing communications. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!
What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: - A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
- Valuable associate discounts on purchases, including food, travel, technology and so much more.
- Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
- Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum - Any understanding of and experience working with large databases
- Any experience using Adobe Analytics
- Any experience with email marketing reputation and list hygiene tools (Litmus, Return Path)
- 4+ years of experience coding complex email campaigns with a level of personalization and understand the email marketing lifecycle
- Strong foundation in SQL, HTML, CSS and AMPscript (Salesforce) for email coding specifically
- Thorough knowledge of email, push notifications and SMS/MMS including channel regulations; thorough knowledge of CAN SPAM act required
- Understanding of database table design and structure
- Ability to multi-task and set priorities
- Ability to adapt to changing and evolving business requirements and objectives
- High degree of accuracy and attention to detail
- Strong quantitative skills to analyze data and make informed decisions
Desired - Bachelor's Degree marketing, computer science, or related area
- Any experience with management of a communications calendar or similar campaign tool
- Any experience using Marketing Cloud solutions
- Any experience with major ESP providers, Salesforce- Execute all aspects of the digital communications deployment process from original audience generation/import to post deployment analysis
- Ensure the accuracy of communication audiences and the timing of communications, performing QA on all aspects of the process
- Monitor live campaigns to ensure they remain functioning as anticipated post launch
- Develop ways to personalize email content based upon customer history, targeting, A/B split testing, live content and more
- Manage the data structure of audience data within our communications platform(s)
- Creation and maintenance of automations built to support the communications deployment process
- Coordinate with the email development, campaign management and analytics personnel to fully execute campaigns
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Tags
Holiday work, Permanent employment, Full time, Part time, Flexible hours,