Our client is seeking a Chief Personalization Officer (CPO) to lead their efforts in delivering tailored experiences to their clients and customers. This executive will be instrumental in creating and executing a personalization strategy that enhances customer engagement and drives business growth.
To learn more about the company, please visit Keller Executive Search’s website:
Develop and implement a comprehensive personalization strategy aligned with the organization's goals.
Analyze customer data and insights to identify opportunities for personalized experiences.
Collaborate with cross-functional teams including marketing, product development, and customer service to ensure a cohesive personalization approach.
Lead and mentor a team focused on personalized marketing initiatives and customer experience enhancements.
Utilize technology and tools to optimize personalization efforts, including CRM and analytics platforms.
Measure and report on the effectiveness of personalization strategies and initiatives.
Bachelor's degree in Marketing, Business Administration, or a related field; MBA preferred.
A minimum of 7 years of experience in marketing or personalization roles, with a track record of success.
Strong analytical skills with experience in data-driven decision making.
Experience with customer relationship management (CRM) systems and analytics tools.
Exceptional communication and interpersonal skills.
Proven ability to lead and motivate teams to achieve results.
Creative mindset with a passion for enhancing customer experiences.
Strong understanding of customer segmentation and targeting strategies.
Equal Employment Opportunity and Non-Discrimination Policy
Equal Employment Opportunity Statement: Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status.
Reasonable Accommodations: Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations. If you need assistance or an accommodation, please contact us at assistance@kellerexecutivesearch.com .
Compensation Information: For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.
Compliance with Laws: Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Workplace Harassment: Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
E-Verify Participation: Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable.
Privacy and Pay Equity:
State-Specific Information:
Veteran Status: Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process.
Genetic Information: In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law.
Local Laws: Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate.
Additional Assistance: If you need further assistance to fully engage in our application process, please contact assistance@kellerexecutivesearch.com .
Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.
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